Configuring Your on demand Interview

  1. From the Questions tab of a requisition, you can configure your on demand interview. Click one of the Add Question buttons in the Question Setup section to add new question fields into the requisition. You may also select questions from the default question library by clicking “Search From Question Bank”.
    • Please note that the type of question you create will determine the type of response your candidate will submit for each question. E.g. If you select the “Create Video Question” button, your candidates will respond with a video response.
  1. Type your question text into the question field(s).
    • Optional: As you type, you may notice existing questions populating in a window below the text field. Click on an auto-populated question to add an existing question from your question bank. Continue to type, or do not select a question to retain your custom question settings.
  1. Optional: click “Record” to record/upload a video of you or a colleague asking the question. This video will be displayed in the interview to simulate a face-to-face interview.
    • If you’ve chosen to record a question, follow the on screen prompts in the tool.
  1. Select a Prep Time from the drop down list. The Prep Time determines how long the candidate has to prepare to record their answer. At the end of a question being presented to a candidate, a countdown with the time you’ve chosen will begin. The candidate can choose to record at any time, or can wait for the countdown to finish which will prompt their response recording to begin.
  1. Choose a Time Limit. This setting determines how long the candidate has to answer each question. The candidate may end their response at any time and will not have to fill up the full amount of time selected in this setting.
  1. Click the X button next to a question to delete the question from the interview.
  1. Click on the Additional Settings section to view available options.
  1. Choose to activate or deactivate the “Display question in advance” feature and the “Enable failover to voice” feature which will allow the candidate to only record a voice response if their hardware or internet connection does not meet interview requirements.
  1. Select the number of attempts allowed from the drop down list. This setting determines the number of attempts the candidate will have to record each question response. E.g. if two attempts are allowed the candidate will be able to re-record their answer one time if necessary.
  1. Set an expiration date.
    • Relative Expiration: A Relative Expiration will automatically set the expiration date for each candidate. Each candidate will have the number of days / hours you have set to complete their responses after their invitation has been sent.
    • Absolute Expiration: An Absolute Expiration forces all candidates to complete their responses by a specific date. This date will be presented to the candidate during the process.
    • Please note: the options may vary based on your account settings
  1. Click the Welcome/Goodbye Messages section. This setting is optional, if selected it will allow you to display a video or text message at the beginning and/or end of a candidate’s interview.
  1. Select a video or text message from the drop down list in both message fields.
  1. Click Add Recording to add a video message. Follow the on-screen prompts to upload your recording. Type a message in the text box if you’ve chosen a text message.
  1. Click Save and Next to save your interview settings.

Note: Sensitive personal information including organization affiliations, age (other than for proof if hired), past alcohol or drug use, prior arrests, citizenship (other than for proof if hired), disability (unless related to performance of essential job functions), marital status/family information, personal information questions (i.e. appearance, home ownership, financial situation, etc.), race/national origin, religion, and gender or sexual orientation, are discouraged and/or illegal to include in an interview.

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